• We have been commended by our clients regularly for our excellent client service, our quick turnarounds, the thoroughness of our work; and for keeping our clients updated throughout the process.
  • Our people are extremely passionate about plumbing; and it shows in our workmanship.
  • We are client-centric and have employed teams that are able to interact well with clients.
  • We are pedantic about “neatness” in all that we do – this includes our staff attire, our vehicles, the way in which we work and the final completed job we handover to the client.
  • When we undertake a project, we do it right first time round. We have an excellent track-record. The reason for this is that we employ highly experienced plumbers, we gain detailed information regarding a project before commencing and we have invested in the most advanced tools.
  • We provide our clients with detailed reports regarding the project undertaken.
  • We offer competitive pricing without compromising quality.
  • In industrial/commercial environments we ensure that our teams are briefed on any health and safety standards that need to be adhered to prior to commencing a project.
  • We are extremely flexible, and we work around other project teams. We want to make the experience comfortable and effortless for our clients.
  • Our administration process and back-office support team provide an excellent platform for quality customer service.
  • We have grown the business via word-of-mouth referrals to date, which is a testament to the quality we provide.
  • As an add value, we will bring any other issues we notice during the completion of a project to the client’s attention. This helps a client to plan for any future plumbing requirements in the future.
  • When we evaluate a project we take the time to explain to the client what we think is wrong, why we recommend a specific solution, and how we will achieve the desired outcome. On completion of a job we discuss findings with the client and what exactly was done. We like to keep our clients in the loop throughout the process.
  • We remain abreast of current trends in plumbing via our membership to the PIRB and by communicating with each other and respective suppliers to the plumbing industry.
  • We have relevant Public Liability Insurance in place.
  • We focus on doing a quality job, not merely trying to get a job finished as quickly as possible. We get it right first time round!